Santa Rosa Auto Repair

Excellent and efficient service.

Very pleased with the service. I was kept informed of the repair progress and when the car would be ready. I'll be back.

Always excellent service. Vaughn and all the staff at Auto Japan are the only folks we trust to care for all of our family's vehicles.

Yes, it was a 5 star service, as always! Plus I took my car in about noon as an emergency visit. By chance a loaner was available and I got to go home while the repair was completed. Not only was the car repair fixed but Vaughn got it done by 4:30! I was very pleased and relieved!

Auto Japan took great care of my new Honda HRV. Great service, nice people.

Always excellent. Vaughn, Cindy and the rest of the staff provide reliable and honest service. It's a relief knowing they treat my best interests as their primary obligation.

Above and beyond.

Vaugn and his staff are great! Vaugn always checks in personally to inform me of the needed repairs and fix what I want or need fixed. It's so refreshing to have a mechanic that can be trusted not to recommend unnecessary repairs! Best mechanic I've every worked with!!!

The service from start to finish was exceptional. My car broke down 20 minutes before my start time at work but thanks to their team, I made it on-time. The loaner car was perfect and I received two calls, one with an estimate and a follow-up call notifying me to pick up my car at my convenience. Auto Japan is a well oiled, customer focused machine of perfection.

Auto Japan did an excellent job on itemizing the necessary repairs and prioritizing them so I could choose what repairs I wanted to move forward with.