Santa Rosa Auto Repair

First time getting my Mazda serviced here because Hansel quit Mazda. Very satisfied with the professionalism, communication, and quality of their work. The online reservation system wasn't especially effective since times I requested were not actually available, but we worked it out by email. I liked the text message linking me to their findings and recommendations for additional repairs and service, that allowed me to check a box for approve or decline. Joanna in the front office is great, a friendly and knowledgeable face for the operation.

Straight forward and honest

I'm been a customer for well over a decade with seven vehicles without a single problem.

Always dependable, courteous and honest.

If you want it done thoroughly and for a reasonable price, this is the place.

Always supportive, efficient and fair, thanks.

I would be lost without the great work and pleasant staff of Auto Japan. As a woman with zero car knowledge I really count on them. Perhaps the most important reason I have been there so long is that I trust them, as a woman I have been to other places that see you coming and the price goes up. Thanks again for being who you are, reliable,good work, pleasant, trustworthy.

Personal, friendly and timely service - as always!! Thank you1

Brought my 2015 Mazda CX-5 in for a 60,000 mike service. Very easy to schedule an appointment. Clear communication and follow through. Work done on time w no surprises. Well done!