Santa Rosa Auto Repair

Always supportive, efficient and fair, thanks.

I would be lost without the great work and pleasant staff of Auto Japan. As a woman with zero car knowledge I really count on them. Perhaps the most important reason I have been there so long is that I trust them, as a woman I have been to other places that see you coming and the price goes up. Thanks again for being who you are, reliable,good work, pleasant, trustworthy.

Personal, friendly and timely service - as always!! Thank you1

Brought my 2015 Mazda CX-5 in for a 60,000 mike service. Very easy to schedule an appointment. Clear communication and follow through. Work done on time w no surprises. Well done!

Knowledge people, quick service, reasonable pricing. I had a very unusual repair and they took care of me the best I could ask for.

Knowledge people, quick service, reasonable pricing. I had a very unusual repair and they took care of me the best I could ask for.

Pro service at reasonable rates. Great people!

They really went the extra mile on this one. I felt like they made me a priority because I was in a rush and needed my car to go somewhere. Expected completion time was 2pm but they got it finished at 12:30 after I voiced my concerns. Mechanics are knowledgeable, fast and efficient. I really recommend this place for most of your auto needs. The only down side I can think of is that their hours are pretty much the exact same as my work schedule so I'd have to take some time off work if I want them to work on my car. But that is very much worth it for the quality of work that they provide.

Auto Japan continues to exemplify the highest standards of Customer Service and Professionalism. What a breath of fresh air away from the dealership. Thank you Vaughn, Cindy and Johanna and their technicians.

Service was completed thoroughly and in a very timely manner. All the services completed were explained in great detail. I consistently get quality service from Auto Japan.