Santa Rosa Auto Repair

They really went the extra mile on this one. I felt like they made me a priority because I was in a rush and needed my car to go somewhere. Expected completion time was 2pm but they got it finished at 12:30 after I voiced my concerns. Mechanics are knowledgeable, fast and efficient. I really recommend this place for most of your auto needs. The only down side I can think of is that their hours are pretty much the exact same as my work schedule so I'd have to take some time off work if I want them to work on my car. But that is very much worth it for the quality of work that they provide.

Auto Japan continues to exemplify the highest standards of Customer Service and Professionalism. What a breath of fresh air away from the dealership. Thank you Vaughn, Cindy and Johanna and their technicians.

Service was completed thoroughly and in a very timely manner. All the services completed were explained in great detail. I consistently get quality service from Auto Japan.

Every time I go to Auto Japan, I am treated with respect and kindness.

Mechanic was very informative and clear about what my car's issues were and what my options are.

Great place, mechanics and people. Very knowledgeable about all aspects of the issue. They try to save you money..,I’m so glad we have found this company.. thank you so much!

My car was checked and repaired in a timely fashion and I am so grateful for the loaner car which makes it all soooo doable! Thank you Auto Japan!!!

Everyone I was in contact with at Auto Japan was exceptionally helpful- from the receptionist to the owner to the mechanic responsible for my car repair. All of them went above and beyond and explained the issues with my car at length in a way I could understand. I would absolutely recommend Auto Japan to anyone looking for a trustworthy and efficient team to take care of their car!

As always: Honest, efficient, and helpful service. Thanks again.

Auto Japan provides excellent service. The staff is professional and efficient and always welcoming and friendly. I have never had an issue with this business over many years of service.