I have a Lexus GS300 and have been taking it to Auto Japan for almost a year. A friend suggested I go there when she heard noises while we were driving that I must have gotten use to. I went on a test drive with one of their mechanics so they could pinpoint what I was hearing. They found the battery hold down loose ...the battery was replaced elsewhere... and they repaired my squeaking brakes. I was overdue for a service and Vaughn, the owner helped me prioritize what was needed immediately. He never came across as condescending because I had waited too long. All of my appointments have been just as pleasant! They have a nice waiting area, their prices are fair and the work is done proficiently and timely. There are not enough stars for this garage. Thanks again, Vaughn. You and your staff are top rate!