When I first moved to Santa Rosa from AZ, I needed to get holes drilled for my front license plate. I called a Toyota dealer and was quoted a price of $40. When I found Auto Japan in the yellow pages, they said bring it by and they'd drill me a couple of holes - no charge. That was the start of a wonderful sense of security. As an elderly lady with no family nearby, I knew I could be a sitting duck. But, without fail, Vaughn and his crew helped with whatever my car needed. I always felt he had my back and was keeping me safe as economically as possible. I'm moving away now and wish I could convince them to open a branch in TN. I unequivocally recommend them as the "go to" place for car care.