Santa Rosa Auto Repair

1423 reviews
Call Us!(707) 387-9167
Mon - Fri: 8:00 AM - 5:00 PM
5

Auto Japan came very highly recommended by my friends Anita, Paige, and Leon Hansen! I needed a bumper-to-bumper inspection done on my newly purchased, used Prius and to be honest I was nervous! After having some bad experiences with other mechanics in the past, I was SO pleasantly surprised. Peter was friendly and professional and took wonderful care of me. He walked me through the entire process and provided me with a detailed list of everything he found. I love this place! Great service and down to Earth people! I really recommend taking your car here, I wouldn't go anywhere else!

Thanks, Kristine, for bringing your Prius to us. We sincerely appreciate and thank you for your business.

- Auto Japan, Inc.
5

We appreciate the high quality of your work, realistic estimates on costs and time, and your honesty and genuine helpfulness (without any heavy-handed oversell). Ironically, years ago, these things were a given in any good auto repair shop, but it seems that folks like you are becoming a very rare example of what "good service" is supposed to mean. Put simply, you're the best, and we're glad you're here. Thanks again.

Thank you, Elliot. We sincerely appreciate customers like you and thank you for your business.

- Auto Japan, Inc.
5

Thanks!

Thanks, Chengpei. We appreciate your trusting us with your vehicle.

- Auto Japan, Inc.
5

We were delighted that someone could understand the problem and solve it in one day. There was very clear communication and we felt respected as new customers.

Thanks, Charles, for trusting us with your vehicle and showing us how to use the singing bowl!

- Auto Japan, Inc.
5

For my second time for sevice on my Camry, Auto Japan took good care of me and the needs for my car. The communication between the service rep. Peter was better than most shops I have worked with in the past. The Shop is very clean and if you haven't used them you should give them a call and see what they can do for you.

Thanks, Bryan...We appreciate your business and the opportunity to service your Camry for you.

- Auto Japan, Inc.
5

Excellent!

Thanks for your business, Craig...we always enjoy working with you and Krista.

- Auto Japan, Inc.
5

First time at Auto Japan. Great experience. Will come back again.

Thanks, Esmael. We look forward to serving you again in the future. We sincerely appreciate your business.

- Auto Japan, Inc.
5

Excellent customer and repair service; Auto Japan is the best in the North Bay.

Thanks, Steve. Always a pleasure to see you. Thanks for your business and trust in us.

- Auto Japan, Inc.
5

Super fast, friendly and efficient. I came home from a long trip and after leaving my car sitting in the driveway for almost two weeks, the Check Engine light came on the first time I took it out. Pete said, "Bring it on in this afternoon". What a relief! The next day it was diagnosed and fixed and I had a loaner to use in between. It was also fun to go over paint swatches with Cindy and give my input for the redo of the waiting area!

Thanks, Nan. It's always fun seeing you. We appreciate your business and helping us with the remodel of our reception area.

- Auto Japan, Inc.
5

Awesome service, knowledgeable staff, friendly people all around!

Thanks, Cris. We appreciate your being a great customer!

- Auto Japan, Inc.
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