Santa Rosa Auto Repair

Wonderful service! I went in because my car was shaking and pulling to the right, also my back seat wouldn't decline (super inconvenient when moving!) and my lights weren't working properly. First off, the staff is great! The receptionist, Cindy was super nice and welcoming. Vaughn was also very kind and took the time to explain everything to me. He took my car for a test drive and was able to narrow down my options. In the end, they didn't charge me for anything, as Vaughn recommended I wait until my 100K service. This was surprising as the test drive normally had a cost to it. I will definitely be coming back and I highly recommend them for anyone looking for car repair and good service! Also, back seat was user error, which Vaughn showed me that it has a locking feature.

This is a very friendly and personable staff. I like to support local small business whenever I can, and your staff makes it easy to do that.

I have taken my Toyota Tacoma 4x4 to Auto Japan for several years. I have always received great service and the people are very friendly. My most recent visit was for a Timing Belt replacement (and the many other parts that go along with it). I got an estimate by phone then received a follow up email with written estimate of parts and labor. When my truck was completed, I got a phone call and an email detailing the work and the cost. The job ended up being about $200 LESS than the estimate. And they gave me a loaner to use while my truck was in the shop. I would definitely recommend Auto Japan to anyone needing work on their truck/auto.

I have taken my Toyota Tacoma 4x4 to Auto Japan for several years. I have always received great service and the people are very friendly. My most recent visit was for a Timing Belt replacement (and the many other parts that go along with it). I got an estimate by phone then received a follow up email with written estimate of parts and labor. When my truck was completed, I got a phone call and an email detailing the work and the cost. The job ended up being about $200 LESS than the original estimate. And they gave me a loaner to use while my truck was in the shop. I would definitely recommend Auto Japan to anyone needing work on their truck/auto.

I know when I take my car to be serviced it will be done the wright way. they check everything so I don't have to worry about anything.

They checked and fixed the problem quickly, and gave me valuable advice on what to expect with my older car.

Great service and kind people.

Friendly, courteous service. Nice waiting area. Work on the car effectively completed and the problem was solved.

I continue to enjoy the warmth and hospitality of Auto Japan as they provide excellent service for my Toyota Corolla! All questions are answered clearly and understandably in a timely fashion. Thank you for taking care of my car!

Service was persice and thurough. Staff was knowledgable, and the price was fair. Thanks auto Japan! You rock!