I have taken my Toyota Tacoma 4x4 to Auto Japan for several years. I have always received great service and the people are very friendly. My most recent visit was for a Timing Belt replacement (and the many other parts that go along with it). I got an estimate by phone then received a follow up email with written estimate of parts and labor. When my truck was completed, I got a phone call and an email detailing the work and the cost. The job ended up being about $200 LESS than the estimate. And they gave me a loaner to use while my truck was in the shop. I would definitely recommend Auto Japan to anyone needing work on their truck/auto.